Canon iR6020 Error Codes List page

• Code: E000-000
• Description:The main thermistor (TH1) has poor contact or an open circuit. The thermal switch (TP1) has an open circuit. The fixing heater has an open circuit. The AC driver is faulty. The DC controller PCB is faulty.
  After the main power switch is turned on, the temperature detected by the main thermistor does not reach 70°C.
  The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).

• Code: E001-0001
• Description:The main thermistor (TH1) has a short circuit. The sub thermistor (TH2) has detected overheating. The AC driver is faulty. The DC controller PCB is faulty.
  The main thermistor or the sub thermistor has detected about 230°C or higher for 2 sec.
  The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).

• Code: E001-0002
• Description:The main thermistor (TH1) has a short circuit. The sub thermistor (TH2) has detected overheating. The AC driver is faulty. The DC controller PCB is faulty.
  The main thermistor has detected 230°C or higher (hard circuit detection).
  The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).

• Code: E001-0003
• Description:The main thermistor (TH1) has a short circuit. The sub thermistor (TH2) has detected overheating. The AC driver is faulty.
  The DC controller PCB is faulty.The sub thermistor has detected about 236°C or higher.
  The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).

• Code: E002-0000
• Description:The main thermistor (TH1) has poor contact or an open circuit. The thermal switch (TP1) has an open circuit. The AC driver is faulty. The DC controller is faulty.
  The temperature of the upper fixing roller does not reach 100°C within 2 min after it has exceeded 70°C.
  The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).

• Code: E003-0000
• Description:The main thermistor (TH1) has poor contact or an open circuit. The thermal switch (TP1) has an open circuit. The fixing heater has an open circuit. The AC driver is faulty. The DC controller PCB is faulty.
  The temperature detected by the main thermistor is 70°C for 2 sec or more after it has reached 100°C.
  The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).

• Code: E004-0000
• Description:The AC driver has a short circuit. The DC controller PCB is faulty.
  The AC driver is found to have a short circuit (hard circuit detection).
  The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).

• Code: E005-0000
• Description:The fixing web has been taken up. The fixing web length sensor (PS45) is faulty. The DC controller PCB is faulty.
  The length of fixing web that has been taken up is in excess of the specified length.
  After replacing the fixing web, be sure to reset the two web counters in service mode: COPIER>COUNTER>MISC>FIX-WEB and COPIER> COUNTER>DRBL-1>FX-WEB
• • Code: E010-0000
  • Description:The main motor (M2) is faulty. The DC controller PCB is faulty.
    The clock pulses do not arrive for 2 secs or more after the main motor drive signal (MMFG) has been generated.
  • Code: E012-0000
  • Description:The drum motor (M1) is faulty. The DC controller PCB is faulty.
    The clock pulses do not arrive for 2 secs or more after the drum motor drive signal (DMFG) has been generated.
  • Code: E013-0000
  • Description:The waste toner feedscrew is faulty. The water toner clock sensor (MSW2) is faulty. The DC controller PCB is faulty.
    The rotation of the waste toner feedscrew goes out of order, and the switch (MSW2) is pressed multiple times during a specific period of time.
  • Code: E014-0000
  • Description:The fixing motor (M19) is faulty. The DC controller PCB is faulty.
    The motor clock signal is detected for 2 secs or more continuously after the fixing motor drive signal has been generated.
  • Code: E020-0000
  • Description:The hopper connector is left disconnected. The hopper motor (M9/M10) is faulty. The toner sensor (TS1/TS2) is faulty. The DC controller PCB is faulty.
    During printing, the toner supply signal is '0' (absence of toner) for 2 mins.
  • Code: E032-0001
  • Description:The copy data controller or the remote diagnostic device is faulty. The Main controller PCB is faulty.
    Although once connected, the copy data controller or the remote diagnostic device has become disconnected.
  • Code: E061-0001
  • Description:The laser shutter is faulty. The laser unit is faulty. The potential measurement PCB is faulty. The DC controller PCB is faulty.
    As the result of potential control, the drum surface potential (VL2) of the white background is about 200 V (generating solid black images).
  • Code: E061-0002
  • Description:The laser shutter is faulty. The laser unit is faulty. The potential measurement PCB is faulty. The DC controller PCB is faulty.
    The primary charging output used for print output and the drum surface potential after laser output has been made are about 200 V (generating solid black images).
  • • Code: E100-0001
    • Description:The BD PCB is faulty. The laser unit is faulty. The laser driver PCB is faulty. The wiring is faulty (short circuit, open circuit). The DC controller PCB is faulty.
      In 100 msec after the laser drive signal has been generated, the BD signal is not detected 50 times or more within 40 msecs.
    • Code: E100-0002
    • Description:The BD PCB is faulty. The laser unit is faulty. The laser driver PCB is faulty. The wiring is faulty (short circuit, open circuit). The DC controller PCB is faulty.
      While the laser is on, the BD signal cycle is found to be outside a specific range 10 times or more.
    • Code: E110-0001
    • Description:The laser scanner motor (M15) is faulty. The wiring is faulty (short circuit, open circuit). The DC controller PCB is faulty
      • After the laser scanner motor drive signal has been generated, the motor ready signal (LMRDY*) does not arrive for 15 secs or more. (stop - full speed, half-speed - full speed) • During the period of 'full speed ® half speed', the motor ready signal does not arrive for 60 secs or more after the speed change signal has been generated. • During the period of 'full speed rotation', the motor ready signal is not detected 50 times or more (t intervals of 100 msec).
    • Code: E121-0001
    • Description:The controller cooling fan (FM4) is faulty. The wiring is faulty (short circuit, open circuit). The DC controller PCB is faulty.
      Although the controller cooling fan (FM4) is being driven, the clock signal (FM4CLK) does not arrive for 5 secs or more.
    • Code: E196
    • Description:The EEPROM on the DC controller PCB is faulty. The location of the EEPROM is wrong. The DC controller PCB is faulty.
      1abb: When data is written to the EEPROM, the data written and the data read do not match. 2abb: When the ID read into the EEPROM and the ID into the ROM are compared, a mismatch is found. 3abb: When ID in the EEPROM and the ID in the ROM are compared after the main power switch is turned on, a mismatch is found. a: chip Nos. 0 through 5 (0: IC104, 1: IC105, 2: IC109, 3: IC110, 4: IC127, 5: IC130) bb: chip faulty address (bit)
    • Code: E202-0001
    • Description:The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty. The reader controller PCB is faulty.
      The scanner HP sensor does not turn off even when the scanner has been moved 40 mm forward after the main power switch has been turned on or the Start key has been pressed.
    • Code: E202-0002
    • Description:The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty. The reader controller PCB is faulty.
      The scanner HP sensor does not turn on even when the scanner has been moved 450 mm in reverse.
    • Code: E204-0001
    • Description:The ADF controller PCB is faulty. The reader controller PCB is faulty.
      During printing, the image leading edge signal does not arrive from the ADF.
    • • Code: E220-0001
      • Description:The lamp inverter PCB is faulty. The reader controller PCB is faulty.
        The lamp inverter PCB is found to have a fault.
      • Code: E225-0000
      • Description:The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The CCD/AP PCB is faulty. The reader controller PCB is faulty.
        A specific signal level cannot be attained by CCD gain correction at power-on.
      • Code: E225-0002
      • Description:The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The CCD/AP PCB is faulty. The reader controller PCB is faulty.
        The edge gain correction value changed more than a specific level compared with the correction value used for the preceding sheet.
      • Code: E240-0000
      • Description:The main controller PCB. The DC controller PCB is faulty.
        An error has occurred in the communication between the main controller PCB and the CPU of the DC controller PCB.
      • Code: E240-010B
      • Description:The main controller PCB. The DC controller PCB is faulty.
        An error occurred in the sequence during printing.
      • Code: E243-0000
      • Description:The control panel CPU PCB is faulty. The main controller PCB is faulty.
        An error has occurred in communication between the CPU of the control panel CPU PCB and the main controller PCB.
      • Code: E248-0001
      • Description:The EEPROM on the reader controller PCB is faulty. The reader controller PCB is faulty.
        The ID read into the EEPROM when the main power switch has been turned on and the ID in the ROM do not match.
      • Code: E248-0002
      • Description:The EEPROM on the reader controller PCB is faulty. The reader controller PCB is faulty.
        When data is written into EEPROM, the data written and the data read do not match.
      • • Code: E248-0003
        • Description:The EEPROM on the reader controller PCB is faulty. The reader controller PCB is faulty.
          When data is written, the ID in the EEPROM and the ID in the ROM are found not to match.
        • Code: E302-0001
        • Description:The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit). The reader controller PCB is faulty.
          During shading, the reader controller PCB does not end shading in 1 sec.
        • Code: E302-0002
        • Description:The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit). The reader controller PCB is faulty.
          In stream reading, the edge white accumulation (processing) does not end after a period of 10 secs.
        • Code: E315-0007
        • Description:Main controller PCB, Hard disk drive
          When a start command is seen to the encoder of the compression/ extension element of the main controller, an end interrupt does not occur after 4 sec.
        • Code: E315-0010
        • Description:Main controller PCB, Hard disk drive
          When a start command is sent to the compression/extension element of the main controller at time of decoding, an end interrupt does not occur after 4 sec.
        • Code: E412-0001
        • Description:The cooling fan (FM1) is faulty. The ADF controller PCB is faulty.
          While the cooling fan is being driven, the lock signal (FMLCK) arrives for 100 msec or more.
        • Code: E420-0001
        • Description:The EEPROM is faulty. The ADF controller PCB is faulty.
          When the host machine's power switch is turned on, the backup data of the EEPROM cannot be read or the data, if read, has an error.
        • Code: E421-0001
        • Description:The EEPROM is faulty. The ADF controller PCB is faulty.
          Backup data cannot be written to the EEPROM or the data, if written, has an error.